【After Arrival_STEPS2026Spring】During your stay at Saitama University

※This page is the private website for STEPS students.

Things to do after arriving in Japan


When Who What to do Remarks
Soon after arriving in Japan
~April 12th 
All students 1.Submit your residence card information
~April 3th All students 2.Procedures at the ward office Those unable to complete the procedures by 3 April should do so as soon as possible after 6 April.
~April 5th All students 3.Procedures for enrolling in the insurance designated by SU
After visiting the ward office
~April 8th
Students wishing to open a bank account in Japan (Mandatory for JASSO scholarship recipients) 4.Opening a bank account Those who are unable to complete the procedures successfully should attend the support session at 10:30 on 9 April.

Orientation Schedule

Orientations in blue are mandatory for all students to attend. 

Date Time

Event 

Venue 

Remarks

April 1-3

After I-HOUSE check in  Going to the ward office for Administrative Procedures  Meet at I-House Lounge

Bring the following items.
-Black ballpoint pen
-Residence card
-Passport

April 6

9:00-14:00

Opening Ceremony

Campus Tour 

2nd Lecture Building Room 301

Bring the following items ;
-SU Student ID

-Smartphones and laptops

-Cash for insurance premiums(2terms : 7,407yen / 4terms : 12,382yen)

April 7

10:30-12:00 SIM card briefing by Sun-Net Staff 1st Lecture Building Room 205

13:00-14:00 Orientation for Life in Japan
14:00-15:00 Orientation for I-House move-in

Attendance mandatory for I-house residents 

15:30-17:00 Event to meet Saitama University Students

 

April 8 

10:00-11:00 Orientation for Japanese Intensive Courses (Classes A and C)  Online 

(Zoom information will be announced later) 

11:00-12:00 Orientation for Japanese Intensive Courses (Classes B and D) 
13:00-14:00 Orientation for Japanese Intensive Courses (Class E) 
14:00-15:00 Orientation for Japanese Intensive Courses (Class S) 
15:30-17:00 Course Registration Orientation  1st Lecture Building Room 205

April 9 

 

10:30-12:00 Bank Account Opening Support 
  On-demand Classes start  

April 13 

  Start of Term 1  

 

1. Submit your residence card information

Please report the 12-digit alphanumeric code on the upper right corner of your residence card and your period of stay (date of expiration).

>> Residence card report Form *by April 12, 2026 12Noon 

 

 

2. Procedures at the ward office

Ward office Tour meeting time 

Campus Tour Groups 

 

3.Enrollment in university-designated insurance

All STEPS students are required to take out these insurances even if they have this type of insurance in their home country. 

Please watch the following video to understand insurance and the healthcare system. For Insurance-3, please complete the online registration procedure in advance by 5 April.

>>Insurance Overview and Understanding the Health Care System for STEPS Students (Video)

Types of insurance Insurance Details How to take out How to receive insurance benefits
1-National health insurance Click here Enrollment at the ward office Presenting your insurance card at medical institutions entitles you to a discount on medical fees.
2-“Gakkensai” insurance Click here  Application forms will be distributed at the orientation on 6 April. Premium payment during the campus tour.

1)Accidents during university lectures

Report the incident to the university, as we will contact the insurance company.

2)Accidents occurring outside the university or illnesses

Complete the form below and email it to the specified address.

 Incident Report Form
 事故報告書

<Mail to>

Tokio Marine & Nichido Fire Insurance Co., Ltd. School Insurance Counter / insclaim.futaigakuso@tmnf.jp

3-Comprehensive Insurance for Students Lives Coupled with “Gakkensai” Click here

Please complete the registration process via this link by 5 April. Premium payment during the campus tour.

>>Manual for Online Registration Procedures

 

4.Opening a Bank Account

This process can only be done after completing your procedure at the ward office.  

Bank accounts are mandatory for JASSO scholarship recipients. Other students who wish to open a bank account may do so as well. Please download the app and apply for bank account from the app. Read the instructions carefully. We go over any questions at the orientation. 

Instructions:

Please read the manual. If you are unsure how to answer some questions, the manual will help.

guide_en_detail.pdf

お手続きの流れ-ゆうちょ銀行

Refer to the instructional video, available in languages below.

Japanese 

English

Chinese

Vietnamese

Required

Passport, Residence card, Student ID  

App Information

ゆうちょ手続きアプリ-ゆうちょ銀行

If you have trouble downloading the app, you may need to change your app store region to Japan.

After Applying

You will receive a cash card by mail within 2–3 weeks.

JASSO scholarship recipients

Once you receive your cash card, please bring it to the Office of International Affairs

 

If you cannot download the app, you can also apply for a bank account through this link.

To print the documents, please send them to inbound@gr.saitama-u.ac.jp.

You will need to bring the printed application to the post office.

 

 

4. Orientation materials and Other useful resources

Below are the materials used during orientation and other useful resources.

Sakura Ward Office Procedures

1) Notification of Change of Residence 住民異動届 Sample / 記入例

2) Questionnaire to show the Ward office staff 桜区役所の職員のみなさまへ Format

3) What to do at the Ward office 区役所手続き説明(写真付き)

4)【手続きガイド・日本語】日本で生活するために

5)【First Steps in Japan・English】How to live in Japan

Course Registration

1. Campus Square : Student Web system. You can register for courses, check your student status and your grades, etc.

    Campus Square login screen 

 Campus Square Log in & User Manual

2. Web Class : Learning Management System. You can receive lecture materials and submit answers for tests and reports, etc.

    Web Class login screen

 Web Class login manual  

 Web Class User Manual(Japanese / English) 

3. Course Add and Drop Request Sheet *When submitting, please include your student number and your name in the file name.

4.The materials used in the orientation (Under preparation)

 (For reference) Courses for STEPS Students

5.  Attendance on the Web login screen

     Attendance on the Web Manual 

 

4. Frequently Asked Questions

  Question  Answer

Campus Life

 

I need the signature and seal of the representative from Saitama University on the documents I will submit to my home university. How should I make the request?

Please send the form to “inbound@gr.saitama-u.ac.jp” via email, as we will return it with an electronic signature and seal.
I would like a certificate of enrollment as a STEPS student.

Upon completion of the program, it will be sent to all students via email attachment. Should you require it to be issued whilst you are in Japan, please visit the Office of International Affairs counter (issuance takes 2-3 working days).

*Exchange students cannot obtain certificates from the automated certificate issuing machines installed at the university.

I would like to check the grades for the courses I took at Saitama University.

After the grades disclosure date, you can check them via Campus Square. Separately, academic transcripts will be issued and sent to all students as email attachments upon completion of the program.

I would like to make an appointment with the international student advisor.

Please check this page.

Daily Life

 

 

What should I do with the documents I received at the ward office? 

Refer to this link. 

What should I do with the postal mail I received?   

Refer to this link. 

What should I do when I’m travelling outside of Japan? 

  1. If you will be away for more than 3 days, submit Notification of Overnight Absence below.

  https://forms.office.com/r/UCeaGYKFCK

  1. If you travel abroad (outside Japan, including your home country), submit Notice of Leave below.

  https://forms.office.com/r/iaXxkTP3B4

   *I-house residents travelling abroad must submit both 1) and 2)

In either case, please make sure to dispose of all garbage before departure.

 

Going Abroad While Holding a Student Residence Status in Japan

Use of the Special Re-entry Permit System

 

If you plan to return to Japan before your residence status expires, you can use the “Special Re-entry Permit” system.

You do not need to apply in advance at the Immigration Bureau.

At the airport, simply:

Present your residence card and passport

Tick the box on the ED card (Embarkation/Disembarkation card) indicating you intend to return under the special re-entry permit system.

Can a Student Discount Certificate for Japan Railways (学校学生生徒旅客運賃割引証/学割証) be issued to STEPS students ?

Student Discount Certificate allows students to purchase regular tickets for JR trains at a 20% discount when the trip is longer than 100km one-way.

However, this certificate cannot be issued to non-regular students such as non-degree students (=STEPS students) in accordance with Japan Student Services Organization(JASSO) regulations

 

5. JASSO Scholarship

Starting in 2023, the STEPS program has been selected for the JASSO Scholarship. Recipients who will contribute to the internationalization of education at our university and motivate our students to study abroad.

 We ask recipients to participate in various events to help contribute to the internationalization of our students.

JASSO Requirements 

Please make sure to do the following every month.

1)Submit report by 5th of every month via below forms.

Please ensure your report is of a quality that can be shared with Saitama University students and future STEPS students to provide meaningful insights into studying abroad.

Report Instructions 

Monthly JASSO report submission form

2)Come to sign the attendance sheet at the International Exchange Office by the monthly due date.

You can check the due date for the signature and the scholarship payment date from here.

Scholarship Transfer Schedule

 ★Final Presentation by JASSO Scholarship recipients★

Date: July 17, 2026 (Tentative) 

 

6. Events

Date Event
April 7th Global Talk Circuit

 

7. Extension of Your study Period (Under preparation)

Study abroad should follow the plan established at the home university before coming to Japan in principle, however, if there are clear academic reasons for extending the study period at Saitama University, an extension may be applied for.

*The exchange program lasts for a maximum of one year, so only students who had originally planned to study at SU for six months are eligible for an extension.

Further details regarding eligibility criteria and other matters will be announced in late April.

 

8. Things to do before leaving Japan   (Moving-OUT)

 

What to do for bank account closure 

STEPS Program Questionnaires 

 

 

 

 

Things to do before leaving Japan  (English) 

帰国 TO DO リスト (Japanese) 

 

IMPORTANT

We do not recommend staying in Japan for more than one month after the program. This is because your residence card becomes invalid upon completion of the program, regardless of the expiration date printed on it. While Japanese immigration may allow a short grace period for departure preparations, this is generally understood to be a few weeks only. Additionally, please note that once you leave the I-House, you will be removed from the National Health Insurance, which covers medical visits. To avoid complications, we strongly recommend that you plan to leave within one month after the program ends.

 

Please sign up for moving out procedure support sessions by filling out the form. 

Departure Preparation Form  

Leaving I-HOUSE 

You must leave I-HOUSE by July 31, 2026 14:00PM(Tentative). No further stay is permitted. 

Ward Office Support Session

The procedure can be done at the ward office up to one month prior to your leaving Japan date.

 

What to do at the Ward office 区役所手続き説明(写真付き)

 

WHAT WE DO AT THE WARD OFFICE:

-Cancellation of the residence status  Sample / 記入例

-Pay for the National Health Insurance

-Cancellation of the National Pension System

REMEMBER TO BRING:

– Passport

– Residence card

-Certificate of Health Insurance Eligibility

-10,000 yen cash to pay for National Health Insurance

-Confirmation of your flight home  (screenshot) 

-My Number Card (if you have one)

 

Bank Account Closure Support Session

REMEMBER TO BRING:

 Residence card, cash card, bankbook (if you have one)

 

Other Procedures to be completed by yourself

□ Cancel your SIM

□  If you have borrowed books from the university library, please return them.

□ Return your residence card at the airport when you leave Japan.

 

Shipping Luggage

If you would like to send your luggage to your country before returning home, please refer to the website below.

【Guide】

【Application】

Please note that the I-House office cannot provide any items necessary for shipping (e.g., tape, cardboard, etc.). However, scales can be borrowed at the I-House office, and cardboard boxes can be purchased at the post office.

Additionally, please ensure you take your luggage to the post office at least 3 days before your move-out date. If you go to the post office on the move-out date, they may not accept it due to insufficient paperwork.

 

 

 

9. After the STEPS program ends

1) Date of Moving out for I-house

 July 31, 2026 (For Students studying for 2terms/1semester)

 February 15, 2027 (For Students studying for 4terms/2semesters)

 *The end of the 2nd term in 2026 has been set for July 27, so the date of Moving out will be within July. However, if you need to remain in Saitama afterward for make-up classes or other reasons, you can extend your move-out date until August 5 (you will need to pay half a month’s rent/No further extensions will be granted under any circumstances).

 

We do not recommend staying in Japan for more than one month after the program. This is because your residence card becomes invalid upon completion of the program, regardless of the expiration date printed on it.

While Japanese immigration may allow a short grace period for departure preparations, this is generally understood to be a few weeks only. Additionally, please note that once you leave the I-House, you will be removed from the National Health Insurance, which covers medical visits. To avoid complications, we strongly recommend that you plan to leave within one month after the program ends.

 

2) Grade Announcement

 August 20, 2026 (For Students studying for 2terms/1semester)

Once your grades are finalized, we will email them to you and your home university coordinator as attachments, along with a certificate of enrollment for STEPS program at Saitama University.

Please note that any classes in which you received a grade of D or F will not appear on the transcript. However, these grades are included in the GPA calculation.

For a complete overview of your academic record, please refer to Campus Square.

If you disagree with a grade you’ve received, first talk to your instructor. 

You can also file a formal appeal. The instructions are notified to you through campus square. If you are not sure, please contact us before August 24, 2026. 

 

<For Reference>

Academic Calendar 2026

Grading System